FAQs
About Trucare
What is Trucare Pharmacy and Beauty Store?
Trucare is Nepal’s first international-style wellness destination, offering a curated range of pharmacy, skincare, haircare, cosmetics, and wellness essentials — all under one roof.
What makes Trucare different from other pharmacies in Nepal?
We combine modern retail design, licensed pharmacists, global and local products, and a thoughtful shopping experience focused on care, not just sales.
Do you only sell pharmaceutical products?
No, we also offer premium skincare, cosmetics, haircare, wellness items, and beauty essentials.
Products & Brands
Are your products certified and safe to use?
Yes, all our products are sourced from trusted, certified brands and go through quality checks.
Do you sell both local and international brands?
Yes, we proudly stock both Made in Nepal products and well-known international brands.
Do you offer eco-friendly or organic products?
Yes, we offer a range of eco-friendly, clean, and organic beauty and wellness products.
Health & Consultation
Are your pharmacists licensed?
Yes, all our pharmacists are licensed and professionally trained.
Can I get advice on over-the-counter medications?
Absolutely — our pharmacists are happy to guide you on safe OTC options.
Do you offer any health consultation services in-store?
Yes, our team offers basic health and wellness consultations in-store.
Is it possible to speak privately with a pharmacist?
Yes, we have designated spaces for private consultations upon request.
Offers, Rewards & Promotions
Do you have a customer loyalty or rewards program?
Yes, we offer a rewards program with exclusive points, perks, and member-only benefits.
How can I stay updated on offers or discounts?
Follow us on social media for the latest updates.