Delivery Charge:
Trucare offers delivery services all over Nepal. Find our charges inside the valley i.e Kathmandu, Lalitpur & Bhaktapur areas in the table below:
| Areas | Fee |
|---|---|
| Inside Ringroad: | NPR 100 |
| Outside Ringroad: | NPR 150 |
| Outside Valley: | NPR 150 |
| Express Delivery: | Additional: NPR 100 |
Note: For locations outside the valley, charges may vary according to the weight of your total order but are most likely going to be NPR 150 unless the weight is above 1 Kg.
Delivery Time:
One-day delivery service inside the valley i.e Kathmandu, Bhaktapur & Lalitpur, and 2-3 working days outside the valley depending on the location the item is being shipped to.
Note: We aim to process your order without any damage so all our orders inside and outside valley are shipped via trusted couriers.
Return Policy:
The product once sold can be returned within 3 days of purchase. To proceed return of goods, customers must present the corresponding invoice.
Conditions for Returns
- The product must be unused, unworn, unwashed, and without any flaws.
- The product must be returned in the original and undamaged packaging/box.
- If your returned item does not meet the above requirements, we reserve the right to reject any request for a refund.