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Delivery Charge:

Trucare offers delivery services all over Nepal. Find our charges inside the valley i.e Kathmandu, Lalitpur & Bhaktapur areas in the table below:
AreasFee
Inside Ringroad:NPR 100
Outside Ringroad:NPR 150
Outside Valley:NPR 150
Express Delivery:Additional: NPR 100
Note: For locations outside the valley, charges may vary according to the weight of your total order but are most likely going to be NPR 150 unless the weight is above 1 Kg.

Delivery Time:

One-day delivery service inside the valley i.e Kathmandu, Bhaktapur & Lalitpur, and 2-3 working days outside the valley depending on the location the item is being shipped to.

Note: We aim to process your order without any damage so all our orders inside and outside valley are shipped via trusted couriers.

Return Policy:

The product once sold can be returned within 3 days of purchase. To proceed return of goods, customers must present the corresponding invoice.

   Conditions for Returns

  1. The product must be unused, unworn, unwashed, and without any flaws.
  2. The product must be returned in the original and undamaged packaging/box.
  3. If your returned item does not meet the above requirements, we reserve the right to reject any request for a refund.